Shipping policy
Shipping Policy for Muscle Car Gifts
1. Order Processing Time
-
Orders are processed within 2-5 business days after payment confirmation.
-
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
USA Shipping Notice
Due to increased international carrier fees and customs processing times, all shipments to the United States incur a surcharge and may experience longer delivery times.
Shipping times are estimates and may vary based on location, customs clearance, and seasonal demand. The surcharge helps cover additional handling and carrier costs specific to US-bound parcels.
-
Shipping rates are calculated at checkout based on location and order weight.
-
International orders may be subject to customs fees, which are the responsibility of the customer.
3. Tracking & Delivery
-
Once your order ships, you will receive a tracking number via email.
-
If your package is delayed, please contact the carrier for updates.
4. Lost or Damaged Packages
-
If your order is lost or arrives damaged, please contact us at musclecargift@gmail.com within 7 days of delivery.
-
We will assist in filing a claim with the shipping provider.
5. Returns & Exchanges
-
Returns are accepted within 30 days of delivery.
-
Customers are responsible for return shipping costs unless the item is defective.
-
Refunds are processed within 5-7 business days after receiving the returned item.
6. Contact Information
For any shipping-related inquiries, please contact us at: 📧 Email: musclecargift@gmail.com 📍 Address: PO BOX 187 Oxenford QLD 4210 Australia